Refunds

SideShift.ai may have to refund the users deposit for multiple reasons mentioned in Deposit Issues.

Refunds are processed automatically if a refundAddress is set when creating shifts. This applies to both fixed rate shifts via the /shifts/fixed endpoint and variable rate shifts via the /shifts/variable endpoint.

For coins that require a memo, the refundMemo is optional but can be included.

If a refundAddress is not initially provided, it can be set using the /shifts/shiftId/set-refund-address endpoint or users can enter it manually at https://sideshift.ai/orders/{shiftId}. Additionally, this endpoint can be utilized by integrations to prompt users to set the refund address on their respective websites or apps.

tip

Replace {shiftId} with the actual shiftId, e.g., ed06bbaccdbade5feca7.